| 1. You think Bigger is Better
If you like big, shiny buildings full of rows and rows of nameless customer service reps we may not be for you. We’re a boutique agency in an historical building serving a select group of discriminating clients.
2. You like dealing with Different Service Reps every time you call your vendor. We prefer that our clients have one point of contact who will take responsibility for your job and get to know your account.
3. You like High Supplier Quotes so you can then negotiate down and feel like you got a bargain. We prefer to quote you a reasonable, competitive price at the outset and save the time and hassle of phony negotiation.
4. You believe Promo Products are a Commodity and therefore it doesn’t matter who you get them from. We believe every promotional product is a unique opportunity to express our client’s brand. We believe even the most common item can be made special with a little creative thinking.
5. You’re not concerned with the Ethics of the Company you deal with, as long as you get the lowest price. We will not compromise our personal standards to do business, and we will not put you in a position to compromise yours.
6. You expect the Lowest Price and Best Service, BUT you do not pay your invoices in a timely fashion. We’ll work harder than anyone to satisfy our clients, and we expect you’ll respect our efforts with prompt payment of invoices.
7. You like Pitting Vendors against Each Other to get the best price and “keep them on their toes”. We prefer clients who recognize the value of selecting one or two agencies and working as partners, learning and growing with them in order to achieve successful brand marketing strategies. We become an external extension of our client’s internal promotional efforts.
8. Your company is too important to be buying “tchotchkes”
You may want to reconsider. Even the least expensive promotional products can have a very positive result. Often, it is the simiple gesture of offering a “giveaway” that shows respect for your own customer and engenders allegiance to your brand.
9. You Blame Others for Your mistakes
Sometimes it is easier to blame an external vendor than admit a mistake. We work hard to find products to bolster your company’s reputation in the marketplace. We appreciate clients who don’t devalue our own.
10. You want to do Today what you did Yesterday
Our clients are not satisfied with the status quo. They expect us to find new products that will keep them visible and set them apart from the crowd.